Extraordinarily poor service this evening. I've both dined in and eaten take away before and while the service can be slow and occasionally uninspired, the food is delicious. But this evening was surprisingly unpleasant. I ordered a family pack and a gobi manchurian online just before 6pm. I arrived after 6:40 to collect, and clearly it was busy but I reasonably thought I'd allowed plenty of time. After waiting around five minutes I was finally able to speak to the waitress, who disappeared to the kitchen only to return and inform me that the restaurant didn't have the ingredients for the gobi. No offer to replace it refund it, no explanation, no apology... And this was 40 minutes after my order - why wasn't I contacted about the issue when I submitted my order, or why was the item was even available to order if they couldn't make it? And why are their staff not better trained? Really disappointed. Didn't leave with my order until 7 and was handed a refund with rolling eyes only after asking the waitress three times.
Brendan Hanrahan
2024-12-30
Lovely. Try the balti.
Freja Daniels Gillen
2024-12-28
Lovely, delicious food and warm, friendly service!
Jeremy Jee
2024-11-28
Ordered on uber, waited a little bit then they cancelled the order, didnt even bother to contact me to suggest why / offer an alternate. I would have been ok even if they could just substitute which is what other restaurants do so i know it's possible. Poor customer service.
Chat Bandara
2024-11-15
A 50 minute wait so far and when asked why it’s taking so long, I was told I should have ordered online. Unacceptable that this is the standard wait time when ordering at the restaurant.
Judy Ariotti
2024-11-08
Great food and great service. Had takeaway but the atmosphere in the restaurant looks great as well.
